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Bookings

Operating Hours
Tuesday to Friday: 09:00 am to 5:30 pm
Saturdays: 09:00 am to 5:00 pm
CLOSED: Monday, Sunday & certain Public Holidays (off peak)

When booking your treatment:

Please go to contact page and contact us via the booking form, or simply call on 0214655999 or Whatsapp only on: 076 386 4793 (no calls to this line)

Late/Cancellation Policy:  Late cancellations (within working hours, day prior)/NO SHOWS will be charged for, please don’t rely on our reminder sms

For the FULL cancellation policy, please click below:

Cancellation Policy

Lash Clients: Appointment ends at the allotted time no matter what time you arrive. To receive fuller lashes its best to show up on time, with clean lashes (or the extensions won’t last very long)
Tan Clients: 15 min appointment, if you are more than 8min late then we may have to reschedule and you may miss your tan.
Complaints: We want our customers to be happy! Any complaints must be sent to 0763864793 within 48 hours please.

We do understand that sometimes events occur that our out of our control. We will do our best to work with you during such times.

Thank you for your understanding!

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Return and Refund Policy

While we strive for excellence, mistakes do happen and as client satisfaction is our top priority we respectfully request that we are notified of any concerns or disappointments at a maximum of 72 hours post treatment. For prompt response, kindly WhatsApp us at 076 386 4793, we endeavor to respond to you within 48 hours. Please note that failure to notify us in the stipulated time frame will result in any treatment fixes or refunds to be forfeited.

Products will be accepted within 1 week of purchase on the condition that the product has not been used and the seal is still closed, unfortunately for health and safety reasons we are unable to accept open or used goods.

Vouchers are non-refundable.

Thank you for your understanding